U&Me Hotel Umeå | New hotel culture

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Hotel Policy

Check-in/Check-out: U&Me Hotel check-in time is 15:00, and check out time is 11.00. The hotel will make every effort to personalize our guests' stays if provided ETA information at time of reservation. Late checkout requests are subject to determination based on hotel occupancy. Additional charges may apply.

Cancellation Policy: Might vary depending on your rate. Please be advised to look at your booking.

Guarantee: All reservations must be guaranteed with a major credit card with expiration date.  The hotel does not charge the card on file unless the reservation is cancelled after free cancellation time, or a “no show.” The hotel will not hold any reservation unless secured by the above methods. Upon check-in guests may use another form of acceptable payment for their accommodations.

Smoking PolicyU&Me Hotel is a 100% non-smoking facility. Smoking is not permitted anywhere within the hotel. Should it be determined that smoking has taken place in a guestroom, the hotel will charge a 3500 SEK cleaning fee, placed on the guest folio before or after check-out.

Pet Policy: Only service animals are allowed. Please advise when making a reservation if bringing a guide dog or service animal into the hotel so we may prepare for arrival accordingly. 

Accessible rooms: We offer 8 accessible rooms within the hotel. Please ensure requests reach us by placing it in the comments section of the online reservation form.

Roll Away Beds, Sofa Beds: We only offer extra beds/roll-away beds in our Large rooms.

Children’s Policy: Children 12 and under are free if using existing bedding. Baby cribs are complimentary upon request.

VAT: 12% per night

Minimum Age Requirements: All guests must be 18 years or older to confirm guestroom accommodations at U&Me Hotel. A valid photo ID must be presented at the time of check in for age verification. 

Hotel Payment Policy: Payment of reservations that are not prepaid will take place at the time of check in with an accepted method of payment. Cash payment is not accepted

Accepted Methods of Payment:

        Master Card

        Visa

        American Express

        Diners Club

        

Gym: Our gym is located on the 5th floor and can be accessed with your room key. The gym is opened 24/7.

PLEASE CONTACT US IF WE CAN ASSIST WITH GUEST QUESTIONS

 

Privacy Policy

Privacy Policy

Last updated: 30/03/2017.

We use your personal information only for providing and improving our website. By using our website, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address and/or IP address.

Log Data
Like many website operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This log data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.

Communications
We may use your personal information to contact you with newsletters, marketing or promotional materials.

Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many websites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Security
The security of your personal information is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Blå Huset Hotell Umeå AB

SE556548931601 
Storgatan 46a 
903 26 
Umeå
Sweden
info [at] umehotel.se 

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